faq & tips

Tips

I want to start planting my yard/garden…which plants are the best?
We're here to help! We'll happily take the time to walk you landscape, garden, plants, decor, questions, decor, flower, tropicals, leafaround our garden center and plan your dream backyard, but we are going to ask you some questions. Having the best idea of your conditions will benefit us both in the long run. Be prepared to answer questions such as:

  • What direction does your area face?
  • Is it sunny, or shady?
  • How many hours of sunlight does the area receive on a daily basis?
  • Is the area usually wet or dry?
  • Please note as well that pictures or drawings are always a help for our team.

I'm looking for (fill in the blank) plant or product.
Our plant selection is constantly changing due to factors such as grower availability and season. If you are looking for a specific plant, please feel free to call, email, or stop in. If it is not currently in stock we will do our best to bring it in for you.

What is wrong with my plant or what is this bug?
There are hundreds of different problems that are found in indoor and outdoor plants - but don't let that overwhelm you! Our expert diagnosis team can help. Simply bring in a piece of your plant (preferably with leaf, stem and flower, if possible) or the bug and bug affected area in a sealed plastic bag and our plant doctors will go to work on the spot.

What is this Plant?
Don't remember planting that last season? Have no fear - we can help. Bring in a sample (preferably with leaf, stem and flower, if possible) to have your mystery plant identified by our team.

F.A.Q.

Q: What are your hours?
A:
Please click here to see our current and annual hours of operation.

Q: Do you deliver?
A:
Yes, we will deliver anything you purchase at Vermeer's. Based on size and delivery locations, prices will vary. Please contact us for more details.

Q: Do you have gift certificates?
A:
Yes, we carry gift certificates, and they are available at our cashiers. They start at $10 and have no expiry date.

Q: What zone are we in?
A:
Welland is in zone 6b. Parts of Thorold and St. Catharines are in zone 7a.
Zones with lower numbers than 6b are colder areas, higher numbers are warmer. For example - Timmins Ontario is 1b and Miami Florida is 10b.
If a plant you are looking at is Zone 5 hardy, it can survive in temperatures colder than ours, therefore is hardy here.

Q: What do you mean by "full sun" or "partial sun" when you are looking at outdoor plants?
A:
Full sun generally indicates more than 6 hours of direct sunlight. The ideal situation for most 'partial sun' plants is either morning sun or filtered sunlight. Typically, afternoon sun situations are going to be too hot for most partial sun plants, even if it is fewer than six hours.